Privacy Policy
Who we are
“At The Spinney Day Nursery, we are committed to maintaining the trust and confidence of our families. In particular, we want you to know that The Spinney Day Nursery is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. To reassure you in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. But if you still feel concerned please do not hesitate to contact us.
Our website address is: http://www.thespinneydaynursery.co.uk
What personal data we collect and why we collect it
In registering at The Spinney Day Nursery we may collect the following information:
– your name,
– your contact details: postal address including billing and delivery addresses, telephone numbers (including mobile numbers) and e-mail address;
– your child’s name, date of birth
– any medical conditions your child might have;
– any medication your child is currently taking
– your communication and marketing preferences;
– your contact details whilst at work and any preferences that you may have regarding contact
– your employers address
This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy.
Google Analytics
When someone visits www.thespinneydaynursery.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Mailing Lists
As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about events that will be taking place in the future or to ask for your assistance in forwarding an opinion or completing a questionnaire. Both of these actions are internal to the nursery and will not be shared with any outside party. We may also have to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer, Mr John Thomson
Third Parties
It may be necessary from time to time to share your information with a third party. This is solely in the case where we may be required to share your information with Cheshire West and Chester in supporting applications you may make in relation to additional funding or in applying for such financial support as the Government initiative, 30 Hours funding. You can find the Privacy Policy for Cheshire West and Chester at: https://www.cheshirewestandchester.gov.uk/system-pages/privacy-policy.aspx
The nursery use the Connect childcare program as the database and information database. This program also uses the iConnect program for the recording of education progress as well as the Parentzone facility which allows for parents to interface and contribute to their child’s personal learning journey. You can find the Privacy Policy for Connect Childcare at: https://www.connectchildcare.com/privacy-policy/
The Spinney maintains its IT security and maintenance through a company called ProNetworks. This process often means that they have to remotely access our computers to improve internet security programs or solve problems with the computers themselves. You can find the Privacy Policy for ProNetworks at: https://pro-networks.co.uk/privacy-policy
Social Media
We use social media platforms such as ‘Facebook’, ‘Twitter’ and ‘YouTube’ to keep our followers updated and informed of any current news and information relevant to the Nursery and childcare sector. We also use the channels to share photographs of activities that the children take part in but without showing full face shots or personal information that could lead to identification of any individual. We never collect personal data through these channels and it is up to parents as the ‘user’ to ensure that social media channels are complying with GDPR.
The link for Facebook Privacy Statement can be found here.
The Twitter privacy statement can be found here.
In line with Google, the YouTube Privacy Policy can be found here.
Access to personal information.
As the data subject you have the right to access, amend, or delete the personal information that we hold. In such situations you should contact our data protection officer Mr John Thomson at md@thespinneydaynursery.co.uk.
Cookies
What is in a Cookie?
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.
What to do if you don’t want cookies to be set?
Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website.
How do we use cookies?
We use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. We use cookies to enhance the functionality of the website by storing your preferences. We also use cookies to help us to improve the performance of our website to provide you with a better user experience.
WordPress cookies
Our website is powered by the content management system, WordPress. This may store cookies to increase the performance of the website and allow easier and quicker navigation throughout.
Google Analytics’ cookies
Every time a user visits our website, Google Analytics generates anonymous analytics cookies. These cookies can tell us whether or not you’ve visited the site before. Your browser will tell us if you have these cookies, and if you don’t, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the site.
Advertising cookies
We also use cookies to assist in targeted advertising. We use cookies to more accurately target advertising to you, to show more relevant ads online. These cookies are anonymous. If you receive one of those cookies, we may then use it to identify you as having visited our site if you later visit other sites that are part of the Google advertising network, and will serve targeted advertising based on this information.
We don’t sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies).
Changes to this Privacy Notice
This policy has been published on 24th May 2018 and will be reviewed an annual basis on the anniversary of its first publish date.